Refund Policy
14-day money-back guarantee. If you're not happy with your purchase, you can request a full refund within 14 days of the purchase date.
How to request a refund
Our orders are processed by Paddle.com, our Merchant of Record. To request a refund:
- Go to paddle.net, find your purchase using the email you bought with, and request a refund; or
- Reply to your Paddle receipt email; or
- Email us at behindthecourse.help@gmail.com with your order number and we'll arrange it with Paddle.
Refunds go back to your original payment method. Paddle usually processes them within a few business days; your bank may take longer to show the money.
Good to know
- Refunds are for the full price of the product you bought.
- After a refund, your licence to use the materials ends, and you should delete any downloaded files.
- This policy doesn't affect any rights you have under the consumer law of your country.
Payment and refund processing is also governed by Paddle's Buyer Terms and Paddle's Refund Policy.